I’m a retail technologist who loves to think about the future of retail, design, innovation, leadership, and startups.
My passion rests in brick-and-mortar and digital retail technology, operations, and experiences. I’m Global Innovation Strategy Lead for Zebra Technologies. I lead innovation strategy for Zebra, with a specific focus on Zebra’s Top 4 global customers across retail and T&L. I help to navigate the ever changing retail and T&L landscape, providing thought leadership, pragmatic insights, and innovative human-centered solutions for issues pertaining to customer experience, and staff productivity. Currently, I’m focusing on the applied applications of blockchain, AI (computer vision, machine learning, natural language processing), IoT, and robotics…and how they can impact front of store retail and supply chain management for improved level of service and digital transformation. Exciting times!
I have been involved with store systems, ecommerce, and supply chain technologies for over 15 years, having held management positions in, or consulted to, numerous Tier-1 retailers including, TJX Cos, Staples, BJ’s, O’Reilly Auto Parts, and Uniqlo (Fast Retailing). I founded a luxury menswear brand, ECC Life&Style [Check out: 25 Most Stylish Bostonians of 2008 — Jeff Lahens and Shawn Harris], which most was known for designing and making clothing for some of New England’s most regarded corporate executives and professional athletes in the NBA, NFL, and MLB.
I keep a keen eye on what’s potentially next, by staying very involved in the Boston and New York startup community. I served as the program lead for the Startup Leadership Program, and have participated in startup programs through Techstars, MassChallenge, and New York Fashion Tech Lab. I co-founded EngagedPricing a pricing intelligence technology; with more to come ;-).
Before retail, as VP of Global Operations, I helped to start e4eNet. e4eNet was a cloud-based enterprise platform that handled the design for manufacturing process for printed circuit boards (PCBs), e4eNet was ultimately sold to IBM. Before, e4Enet like most aspiring tech professionals I worked at IBM :-).
For 8 years honorably served as an infantryman and armored personnel carrier (APC) driver in the Army National Guard. I have a passion for culture and language. I speak conversational Japanese, and have traveled to numerous countries in Europe, Africa, and Asia for business. Shawn got his MBA from Babson College, and BS from The University of Massachusetts.