June 2018

Teams and Teaming

By: Jim Bruce
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Today, most organizations, including a university’s IT organization, structure their work through a set of teams. Other examples include professional sports teams with their structure, their practice day-after-day of plays they may execute in the game, and a surgical team that performs the same procedure, for example, hip replacement, under tightly controlled conditions, perhaps multiple times, day after day.
 

I Just Received a Compliment

By: Jim Bruce
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… How do I respond?

 

Compliments are a good thing, right? Everyone likes to be recognized for a job well done. Especially from someone whose work you admire. They are a special form of positive feedback. However, many of us find accepting a compliment with grace to be a major challenge. Too often, our first instinct is to dismiss the compliment. For example, the recipient: