Total Leadership

By: Jim Bruce
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In “Total Leadership” <http://www.cio.com/article/109250?source=nlt_cioinsider>, Patricia Wallington, former CIO at Xerox, discusses a topic, conflict and confrontation, that makes most of us very uncomfortable.  She begins by noting that confrontation is a regular feature of IT.  She then asserts that IT leaders must become experts in the art of confrontation.  Her approach has seven steps -- 

  •  Anticipate

  •  Confront the issue, not the person

  •  Seek understanding

  •  Get help

The "Bottom Line" of Leaderful Practice

By: Jim Bruce
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You will remember Joe Raelin as one of the authors whose papers you were assigned to read for the first workshop of the Leaders Program.  In this paper, "The 'Bottom Line' of leaderful practice,“ which you can download from http://www.leaderful.org/pdf/BottomLine.pdf he argues that the one thing that most makes a leader is a compassionate approach, a leaderful practice that exhibits humility and seeks to serve others rather than power for its own sake.  As a result, people learn to count on others because they have learned that each

The 'Pull Leadership' Manifesto

By: Jim Bruce
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Today's reading the "The 'Pull Leadership' Manifesto" by Stever Robbins, founder and president of LeadershipDecisionworks.  This piece from the Harvard Business School Working Knowledge Archives caught my eye because of its thesis:  "We need leaders who inspire others to follow, who engender loyalty."  Robbins calls this "pull" leadership and then goes on to identify twelve key characteristics of pull leadership:  Pull leaders

1.    Create social systems that inspire people to join.

2.    Take responsibility.

Asking Brilliant Questions

By: Jim Bruce
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This week we return to Rick Brenner's Chaco Canyon newsletter for the column "Asking Brilliant Questions".  Throughout the leaders program we encourage participants to ask questions:  You do that as you are being present, you do it in meetings to draw out information from your colleagues, you do that as you coach.  In this column, Rick suggests seven types of questions you may find helpful as you work to move projects forward. 

 

Have a great week.  .  .  .  .     jim

Empathy

By: Jim Bruce
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Today, I'm sending along references to two pieces from Rick Brenner's Chaco Canyon Consulting email newsletter on empathy.

The Merriam-Webster OnLine dictionary tells us that empathy is "the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner."  

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