Is It Blame or Is It Accountability? -- When we seek those
accountable for a particular failure, we risk blaming them instead,
because many of us confuse accountability with blame. What's the
difference between them? How can we keep blame at bay?
Today's reading comes from the Chaco Canyon newsletter. In it Rick
Brenner explores key differences between "accountable" and "blame"
noting, in particular, accountability's focus on organizational learning
and the prevention of future failures.