Most of us, I suspect, don't pay much attention to "trust" until we get smacked in the face because there is an absence of trust and that absence of trust is stopping progress towards our goal dead in its tracks. Rick Brenner, in two April issues of his newsletter Point Lookout focuses on the costs of low or no trust.
In the April 1, 2006 issue of Business 2.0, Jeffrey Pfeffer,
Professor of Organizational Behavior at Stanford's Graduate School of
Business, argues that it pays to invest in leaders who blame
themselves when things go wrong.