In “Making Strategy That Sticks", Susan Cramm points out that all too often when we develop a strategy, we focus on getting the right content rather than getting the right commitment. She writes: ”The acid test of strategy is whether it informs and constrains decision making by compelling leaders to align their functional goals and day-to-day decision making to the goals of the enterprise. The only way to accomplish this is through communication and collaboration. The process of aligning people’s hearts and mind
John Baldoni, in “Questions to Make You a Better Leader” argues that asking good questions is a practice that all leaders need to have. He suggests five:
1. What about your work motivates you? If it’s not motivating, what can you do about it? What changes can you make to increase satisfaction?
2. What challenges are facing your organization?
Most of us cringe at the thought of saying no. We think that it is not an option. We don’t want to disappoint. Etc. However, saying yes to everything creates an untenable position for you and for your organization. Esther Derby in "The Benefits of No" gives us an essential management tool, a three-point approach to saying no:
1. Start by affirming the requester; let them know you are listening.