As I listened to an interview with Rick Levin this morning, CEO of Coursera, what seems to me as a decreasing value of content, was further being validated.
Over the past years, we’ve written about the skill of listening several times. (You can check them out at MOR Insights.) Today, I want to return to that topic with some data. Today’s Tuesday Reading is Jack Zenger and Joseph Folkman’s essay What Great Listeners Actually Do which appeared on a recent HBR blog.
So, what do I do now?
We all make mistakes. Sometimes they are small and personal like forgetting to put the trash at the curb to be picked up. Or, larger and embarrassing, like writing the amount differently in numbers and words on a check. Or, sending a critical email to the wrong addressee. Or, being the only one to show up for a meeting because you failed to send a notice of the meeting around to the expected attendees. Or, you crash an application server because you didn’t stop and check the command before you entered it. Or,
Correcting a Bad One
Several weeks ago, the Tuesday Readings featured a series of essays on neuroscience –Neuroscience and Change – Part 1,
Keep that “elevator speech” fresh!
SCARF :: A User’s Guide
The focus of the past two issues of the Tuesday Reading has been on neuroscience and change. Today’s essay continues this theme, providing some practical suggestions as to how you can employ SCARF to better understand yourself and to manage and lead others.