Every one of us has, at one time or another, disappointed a colleague or friend. No matter how hard you try, sometimes a deadline will be missed or a commitment not met. Many of these misses don’t carry huge consequences – almost always some disappointment, sometimes inconvenience, and perhaps some loss of credibility. And, some have huge consequences – real deep disappointment, loss of trust and credibility. Liann Davey says that it is inevitable that you won’t be able to live up to everyone’s expectations, neither small ones or large significant ones. There are simply too many priori
Overcoming a Bad One
The very first exercise we do in the MOR Leaders Programs is one on first impressions. Sit or stand in a circle, take notes on the first impression you have of the individuals in your circle, add some notes about the first impression that you think you create, and share. For most individuals, this can be a scary moment since most people have never considered what impression they make on others or the impact it has on building a future relationship with that individual.
The attached is part of a series of case studies supporting our clients as they recognize leading change is a campaign and engaging others in that process is critical as they move ideas forward in their environment.
Enjoy! And thanks to Jim Willson from MSU for partnering with us on this write up.
Professor Bernard Roth is academic director and cofounder of Stanford’s d.school, the campus hub for innovators. Students and faculty from engineering, medicine, business, law, humanities, sciences, and education come there to work together on some of the world’s most messy problems.
Today’s Tuesday Reading, Giving Credit, is an essay by Anna Lynch, Manager, Online Instructional Design, eLearning Design & Services, and Julie Parmenter, Manager, Enterprise Decision Support Services, at Indiana University’s University Information Technology Services.
Got your attention, didn’t I?
In a recent HBR blog post, Bain & Company’s Michael Mankins answers with a strong very likely.
Twenty years ago, new technologies like email and teleconferencing were key drivers in dramatically increasing productivity. Information flowed faster, collaboration was easier. However, by 2007 year-to-year growth in productivity was on the decline. Yet, today, a decade later, organizations continue to invest in new technology for white-collar workers. And, increases in benefits are no longer visible.
Among the essential skills we expect leaders to have is giving and receiving feedback. Everyone needs to know how they are doing, what they might improve, what they are particularly good at, etc. Feedback focuses on the past, and in particular on what you did recently. And, that’s important in providing guidance on how you can do it better in the future.