Communication

Connections

By: Leadership Part...
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At the end of October, I returned to my alma mater, Earlham College, for homecoming festivities, Alumni Council meetings, and related events. What really struck me about the extended weekend was how the theme of “connections” was constantly evident.

Giving Thanks, Expressing Gratitude

By: Jim Bruce
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This week we celebrate Thanksgiving Day, traditionally a day of giving thanks for the harvest (that provides our food) and for the preceding year.  History and tradition suggest that this celebration goes back in the United States at least to a 1621 feast in the Plymouth Colony celebrating a good harvest in the Colony’s first year.  This tradition, with both civil and religious roots, has continued and since 1941 has been celebrated each year on the fourth Thursday of November.
  

If You Want People to Listen, Stop Talking

By: Jim Bruce
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Today’s Tuesday Reading, “If You Want People to Listen, Stop Talking,” comes from the pen of Peter Bregman and appeared in the Harvard Business Review blog on May 25, 2015.  Bergman is CEO of Bergman Partners, a company that strengthens leadership in people and organizations through programs, consulting, and coaching.  He is also author of 18 Minutes:  Find Your Focus, Master Distractions, and the Right Things Done.

Engage Your Staff

By: Jim Bruce
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In a recent Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be.  The most frequent issues noted in the survey were: 

G–I–V–E Feedback: A Path to Improvement

By: Jim Bruce
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Today’s Tuesday Reading, G–I–V–E Feedback:  A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus.  Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback.

Emotional Intelligence in Tough Conversations

By: Jim Bruce
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Today’s Tuesday Reading is a short video Emotional Intelligence in Tough Conversations from the Harvard Business School’s “The Management Tip” series.  The presenter is Susan David, CEO, Evidence Based Psychology and Codirector, Institute of Coaching, McLean Hospital.  David is also co-author of Emotional Agility, which appeared in the November 2013 issue of the Harvard Business Review.

Asking Questions

By: Jim Bruce
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Today’s Tuesday Reading, Asking Questions, is an essay written by Diane Weller, shortly after the April Tuesday Reading series on asking questions.  Diane is a member of the Information Technology Services Staff at the Pennsylvania State University and is an alumnus of the MOR Leaders Program.

Feedback 101 – What Is It?

By: Jim Bruce
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“We all live in the world with only the vaguest notion of our impact, and sometimes that matters.  Clearly, when we’re effective or helpful, we ought to know it.  And when our actions are working against us or others, we ought to know that too.  Given how most of us put our heads down and barrel through, sometimes it falls on another person to let us in on what everyone else knows and we probably don’t.  So, feedback is a good thing, when it is done right.  …  Make it specific, behavioral, non-judgmental, and about things people can control.”                                       

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