We Are All People

By: Jim Bruce

Most of the time we interact with others -- fellow members of a team, colleagues assembled for a particular issue, individuals we meet by happenstance -- to get work done.  In "We Are All People," Rick Brenner of Chaco Canyon Consulting reminds us that we are all people, different people, and that we have one common objective, getting results.  He provides nine guidelines you may find helpful:

    1.  Assume that you still don't understand the problem.

    2.  No one measures status accurately. 

Blame or Accountability

By: Jim Bruce
Is It Blame or Is It Accountability? --  When we seek those 
accountable for a particular failure, we risk blaming them instead, 
because many of us confuse accountability with blame.  What's the 
difference between them?  How can we keep blame at bay?
Today's reading comes from the Chaco Canyon newsletter.  In it Rick
Brenner explores key differences between "accountable" and "blame"
noting, in particular, accountability's focus on organizational learning
and the prevention of future failures.

Recalcitrant Collaborators

By: Jim Bruce
It is very hard to get our work done without collaboration.  Sometimes
those collaborators are on our team, sometimes in our organization,
sometimes they are elsewhere in our university, and sometimes they are
outside our university in suppliers, government agencies, etc.  When
collaboration occurs things go well.