Columbia University | Cornell University | Harvard University | MIT Lincoln Lab | Stanford University | Yale University


Leaders and Coaches









































































































































































































































































Group Email List



Alicia Jurus

MOR Office




These are the people who will accompany you on this leg of your leadership journey.

Leaders and Coaches

Curtis L. Odom Curtis L. Odom
Program Leader, Leadership Coach
See Curtis' bio at the MOR web site


Mike Sullivan Mike Sullivan
Program Facilitator, Leadership Coach
See Mike's bio at the MOR web site


Susan Washburn Susan Washburn
Program Leader, Leadership Coach
See Susan's bio at the MOR web site


Rick Fredericks Rick Fredericks
Program Leader, Leadership Coach
See Rick's bio at the MOR web site




Columbia University

Michael Abelaj
Director, Project Management Office, IT LinkedIn Profile

I am the Director of the Project Management Office (PMO) and I lead a team of project managers/business analysts to manage the PMO with a goal to define how the PMO partners and collaborates with different business units across the college and to improve its maturity in order to meet the needs of the Institution. Primary responsibilities include managing the IT project portfolio, partnering with my colleagues to ensure resources are being allocated and balanced accordingly with operations and projects, and developing a methodology with executive management to make data-driven decisions regarding project prioritization.

David Angileri
Director, Service Management Office (SMO) LinkedIn Profile

Project Manager and Service Management specialist within the CUIT Service Management Office. Responsible for ensuring that best practice, including measuring, monitoring, and continual service improvement are followed for all CUIT Service Management initiatives.

Gonzalo Cervantes
Associate Director, Network Services, Information Technology

Network Administration and Services. Strategic planning for a secure and stable network.

Venkat Damaraju
Director, CUIT

Over 20 years of experience with HR, Payroll, Benefits, Financial, Supply Chain implementation, support and Reporting solutions in ERP arena. Dynamic management career with strong leadership, relationship building, problem solving, planning, team building, defining roles and responsibilities and program/project management skills.

Andrew Johnston
Manager Application Systems Development, CUIT: Identity and Access Management

I manage the IDM Technical Group within Identity and Access Management. The group works to support Columbia University's IDM systems. We adapt and update IDM systems to meet rapidly evolving requirements.

Robert Lane
Manager, Research Computing Services,CUIT

Rob manages the Research Computing Services team at Columbia. The team supports services in the areas of high performance computing (HPC), secure data, and research storage.

Frantz Merine
Chief Information Officer, Law School

Frantz plays a key role in the strategic planning and stewardship of Columbia Law School's Information Technology offerings. In his role as Chief Information Officer, Frantz is responsible for leading and managing a data center, wired and wireless networks, classroom technology, service desks, computer program development, web development, computer systems operations and cyber-security.

Venkat Taramangalam
Technology Services Manager, Client Support Services LinkedIn Profile

Technical Services Incident Manager with responsibility to manage Service Desk, ensure performance goals are met for the group. I am also the Process Owner for Major Incident Response.

Suzi Varnhagen
Project Director, Columbia University Information Technology

I am a project director within Columbia University IT Program Management Office. My project responsibilities include Program Management for the implementation of Google Apps for Education and retirement of legacy email and collaboration systems, implementation of a university-wide managed printing solution, and other technology infrastructure projects. I am also responsible for maturing and promoting our project management methodology including management of a Project Review Board governing body for allocation and alignment of resources and priorities.

Cornell University

Andre Hafner
Director, AAP IT Solutions, AAP

AAP is one of the smaller colleges at Cornell which allows me the benefits of both worlds. From consulting with academic and administrative leaders to being hands on behind the service desk, my broad scope of duties keeps me fresh while also moving me forward.

Graham Hall
Senior Project Manager, Planning and Program Management

I work as a Senior Project Manager in the Cornell Information Technologies Planning & Program Management organization. I lead Enterprise System implementation projects that are typically staffed with 50 – 100 technical and functional experts. I foster collaboration and engage diverse groups of staff to deliver exceptional results on a defined timeline and budget.

Dan Hazlitt
Assistant Director IT, College of Agriculture and Life Sciences

Dan is the Assistant Director for the College of Ag and Life Sciences Support and Operations group. He Leads the IT support operations for the College including 24 academic departments which encompasses over 4000 computers and associated devices and peripherals. Dan works with the Director of IT to establish and implement a consistent overall strategic vision for the College.

Janet Heslop
IT Director, CISER - Cornell Institute for Social and Economic Research

Since 1998, I have led and strategically directed the comprehensive IT security and operational functions required for the Cornell Institute for Social and Economic Research (CISER) to ensure that cutting-edge, high-performance computing services are consistently available for all social science researchers at Cornell, including supporting multidisciplinary work across Cornell and with collaborators worldwide. To accomplish this, I oversee all aspects of IT from the selection process for everything from new hardware and software to complete overhauls to implementation and management for seamless service in an environment with ever-changing needs. As a key member of CISER's senior management team, I am responsible for analyzing benefits and risks of various options and providing information for the development of the unit's strategic operating plans. I oversee the development of internal IT policies, procedures, and processes, ensuring that requirements for multiple environments are being met, including specific attention to meeting security requirements established by restricted data provider agreements executed within the Cornell Restricted Access Data Center (CRADC) and the Office of Sponsored Programs.

Debbie Kruszewski-Warner
Director of Statler Information Technologies, School of Hotel Administration/Statler Hotel

I supervise the Information Technology department at the Cornell School of Hotel Administration and the Statler Hotel. Our department includes 1) Web and Database Design and Programming, 2) Instructional Technology, Public Computing and the Marriott Student Learning Center and 3) Systems and Client Services, which encompasses Network and Systems Services, Help Desk/Desktop Support, Purchasing, Cloud Applications and Hotel Applications and Interfaces.

Beth Lyons
IT Communication and Documentation Manager, Cornell Information Technologies

I develop and implement strategies to support the communication, outreach, knowledge management, and marketing objectives of Cornell Information Technologies, the Office of the CIO /VP for Information Technologies, and the IT@Cornell community. I lead a highly skilled, highly regarded team of professionals -- technical writers and communication specialists -- and align their day-to-day work and overall skills development to achieve the organization's priorities and strategic objectives. I'm in the midst of an exciting project to transform our aging website by leveraging contemporary knowledge management, workflow and user experience principles.

Greg Menzenski
Chief Data Officer, Office of Data Architecture and Analytics, Information Technologies LinkedIn Profile

Lead the Office of Data Architecture and Analytics team in the development of project implementation BI solutions and the support and maintenance of existing solutions. Developing ODAA to become the recognized leader for university data analytics. In this role, ODAA will help leverage university data assets, solve unit data needs, formulate and promulgate best practices and develop a university wide data analyst community. In support of these activities, ODAA has an active role in governance and policy development.

Diane Sempler
Assistant Director, Academic Technologies, Office of the CIO LinkedIn Profile

I lead a functional area in support of Teaching with Technology at Cornell. Our team is part of Academic Technologies, Office of the CIO, and focuses on the development of Online Courses, Media Production and Innovation Projects in support of teaching with technology.

Harvard University

Magnus Bjorkman
Director, IAM Engineering, HUIT IAM

Running engineering group responsible for Identity and Access Management at Harvard University IT. Executing multi-year program plan that will transform how faculty, staff and students access applications and information at Harvard, as well as leading the institution in the adoption of cloud technologies.

Bill Brady
Manager Storage Engineering and Operations, HUIT

As Manager of Storage Engineering and Operations, I am responsible for Harvard University's enterprise storage environments. This includes developing and maintaining a storage roadmap that includes consolidation and upgrading current environments, while planning for new technologies like the cloud. With my team, we manage day to day storage operations requests and issues, along with engineering new solutions and handling related projects.

Beth Clark
Managing Director, Educational Technology Services

As the Managing Director of Educational Technology Services (ETS) at Harvard Business School (HBS), I provide leadership and direction for ETS, as well as educational technology initiatives at HBS. The services provided to the HBS community by ETS include: building custom simulations and interactive multimedia cases that are sold through Harvard Business Publishing; providing instructional design consultation and support for faculty; and supporting the Learning Management System, as well as custom and third-party learning technologies that enhance the curriculum in and out of the HBS classroom.

Ellen Gulachenski
Director Project Services and Interim Managing Director of Strategy and Planning, Information Technology - ATS

In my official role I help plan and manage projects and programs to support the groups that deliver administration applications for the university. I partner with user communities to create roadmaps to understand their long term objectives. In my interim role I help to develop university strategies, roadmaps, programs/projects, and planning best practices to achieve significant IT related improvements for the university.

Tammie Lombardo
Director of IT Services, Harvard Law School IT

Define and drive a service strategy to continuously improve the department's service portfolio and support capabilities. Manage and mentor ITS team by motivating and demonstrating professionalism, accountability and ownership while focusing on maximizing the strengths of the team and aligning the team's efforts to the mission and vision of the organization. Empower the team members through effective communications, mentoring, coaching and technical training.

Kristin Sullivan
Program Director, Teaching and Learning Technologies (TLT), Harvard University IT LinkedIn Profile

Kristin Lofblad Sullivan is the Program Director for the Teaching and Learning Technologies (TLT) program at Harvard University. A Harvard IT strategic initiative, TLT provides a continually evolving set of faculty-friendly, student-centered technologies to support teaching and learning across Harvard schools, facilitate pedagogical innovation, and contribute to educational research. Kristin's functional background is in teaching and learning, and her professional focus is IT strategy and leadership.

MIT Lincoln Lab

Vanessa Bryan
Client Services Sector Manager, Information Services Department

As the Client Services Direction for MIT Lincoln Laboratory's Information Services Department (ISD), I have direct responsibility of overseeing the Service Desk, Desk Side Support, Desktop Engineering, Customer Service, Software Licensing and Audio Visual Departments. These services have a Team Lead for the functions who manage the day to day operations. My role is to ensure operations are stable and moving forward as they relate to strategic initiatives to implement new technology that foster continuous improvement. Responsibilities also include Financial Management of a $7MM budget for the Client Services Sector, Human Resource Management for ~30 direct reports, Business Planning, Program/Project delivery and Communication/Collaboration with the various Research and Service Departments constituting ISD's customer base.

Michael Burke
Technical Communications Sector Manager, ISD LinkedIn Profile

I am one of six sector managers within MIT Lincoln Laboratory's Information Services Department (ISD). My sector, Technical Communications, is a team of visual design professionals who specialize in art direction, graphic design, text editing, photography, videography and print production. This team serves as an internal resource to assist Laboratory technical and operations staff in communicating their initiatives by providing graphic design, desktop publishing and multimedia services that help advance research, secure funding, and contribute to operational efficiency.

Heather Rogers
Department Business Manager, Information Services

The Department Business Manager is responsible for development and administration of the Department budget, including budget and schedule analysis reporting, and tracking variances in actual costs with planned budget targets. Will handle personnel matters, including hiring; wage and salary reviews; staff performance evaluations; and handling and resolution of personnel performance issues. Will serve as primary interface to Human Resources. Space allocation, construction efforts and office moves also fall under the responsibility of the Department Business Manager.

Stanford University

Alex Chirov
Manager. Voice Applications and Services, Comunications Services

Manager of Voice Applications and Services team, responsible for innovation, strategy, architecture and engineering of Unified Communications environments for Stanford University, Stanford Hospital and Clinics and Stanford Children's Hospital.
Randy Durante
Senior Technical Director, Adminstrative Systems LinkedIn Profile

I manage a group of IT professionals that supports the Oracle Ebusiness Suite implementation in Stanford University. My goal is to provide a high level of service to users using the application. My team also implemented and supports a world class Ebusiness suite of products and at the same time minimizing customization. I also manage a team of Developers that focuses on custom application development using several Oracle based Technologies such as OAF, ADF, APEX, XML and PL/SQL.

Danna Gianforte
Chief Information Officer, Residential & Dining Enterprises LinkedIn Profile

As the Chief Information Officer for Residential and Dining Enterprises at Stanford University, I lead a team of professionals responsible for innovative technology solutions in support of the housing, dining, hospitality, conferences and concession operations for Stanford University.

David Hoffman
Acting Senior Director of Security Operations, Information Security Office

As an information security officer, I help oversee Stanford's efforts to protect its computing and information assets and to comply with pertinent laws and regulations. This includes operational security services, technical and architectural security consulting, and the creation and enforcement of University computing policies.

Marvin Kirkendoll
Manager, IT Operations Centet, IT Operations Centet

Manage a team of 15 employees that are responsible for Network operations, monitoring, and first response, Unified communications operations, Communications management, System maintenance, Department Operations Center (disaster recovery and planning) and After-hours Data Center Building Facilities emergency response.

Jonathan Russell
Director of Enterprise IT Support Desk, Information Technology Services LinkedIn Profile

The Director of the Enterprise IT Support Desk oversees the operations and strategic direction of the central Stanford University IT Service Desk. The University IT Service Desk, or Help Desk, serves as the primary first point of contact to the Stanford Community for questions about, orders for, or problems with University IT services.

Nicholas Taylor
Web Archiving Service Manager, Digital Library Systems and Services LinkedIn Profile

Nicholas is the Product and Service Manager for Web Archiving. He manages and extends Stanford University Libraries' capacity to identify, collect, preserve, and provide access to valuable web materials for a variety of use cases.
Nate Wagenaar
Manager, IT Services - Computer Resource Consulting

I am responsible for service delivery of a end-to-end client support and technology consulting service for 20+ business units across Stanford University. In addition to client contract management, my day-to-day duties focus on resourcing, talent management, financial management, and operational health of a field support team.

John Reuling
, Information Resources & Technology

I'm leading Stanford School of Medicine's transition from a de-centralized, department-based endpoint support model to a more centralized model that will ensure consistent and better quality support while also improving the school's ability to manage data security and compliance. I run the school's help desk and a field support program for our central administrative units and a dozen departments and divisions that have already opted in to central support. In addition, I oversee the computing activities of two community free clinics run by the school.

Yale University

Linda Faust
Director, Campus Community Technologies LinkedIn Profile

It is my responsibility to outline the operational processes within the Campus Community Technologies (CCT) unit, and make sure each CCT sub-unit follows these processes. I do this by managing a staff of project managers, program managers, and business analysts who are aligned with each CCT sub-unit to ensure that we, in collaboration with our constituents, define program portfolios and roadmaps to meet our clients' business and technology needs. I also ensure that we deliver the agreed upon projects on-time, on-budget, and with a high degree of quality while we follow the processes we've established.

Jessica Greer
Associate Director, System Administration and Core Services, Information Technology Services LinkedIn Profile

I manage a team of system administrators that build and maintain Yale University's infrastructure. We are composed of Windows, Linux, storage, virtualization and email administrators and are responsible primarily for administrative computing workloads.

Kiran Keshav
Director, Research Services, ITS, Research Services LinkedIn Profile

I am the Senior Director of Research Technologies and Executive Director of the Yale Center for Research Computing. I am advancing scholarship at the university by investigating the technological needs of the research community, delivering services in key areas such as High Performance Computing, and fostering an interdisciplinary community to facilitate collaboration and exchange of knowledge.

Louis King
Enterprise Architect, Office of the CTO LinkedIn Profile

I develop and carry out essential University strategies to advance efficacy, efficiency, agility and durability in technology investments. This is done through a holistic architectural approach to engage the community in governance, to analyze the current state of technology to support professional practices across the institution, to research emerging technologies and industry trends and to develop and communicate strategic direction.

Lec Maj
Director, User Experience and Web Technology, ITS Campus Community Technology LinkedIn Profile

Sets strategic direction for web & mobile developers, user experience services, related projects, and programs at Yale University. He collaborates with cross-functional teams and partners with other units to achieve strategic objectives. On day-to-day basis he mentors junior staff, drives direction of strategic services, develops roadmaps and client buy-in for upcoming initiatives in support of enterprise offerings.

John Pagliuca
Director Faculty and Staff Support, ITS Campus Technology Services

Lead a team of technical staff in the support of computing and telephone equipment for Yale University. By identifying, measuring and meeting performance goals, ensure that client satisfaction is over 95% in a multi-location environment with diverse, and often changing, needs.

Karen Polhemus
Director, Knowledge and Organizational Management, ITS

As the Director of Knowledge and Organizational Management, my responsibilities include directing the PMO, Knowledge Management, the ITS website, staff development, operational and project communications, and the Organizational Change Management team. Strategic messaging, marketing services, career development programs, and innovation activities are also supported by the team. We are a small group with a large footprint providing support to the entire ITS department.

Randall Rode
Director of Campus IT Partner Relationship and Development, ITS, Medicine and University Partners LinkedIn Profile

As Director of Campus IT Partner Relationship and Development I work with information technology (IT) Directors and related staff in Yale's galleries, libraries, museums, professional schools and other distributed technology units to understand their goals, plans and needs. I help these campus technology partners to plan and coordinate collaborative, inter-departmental technology-related projects, and, with the rest of Yale's Information Technology Services department, arrange IT solutions to support the partner's unique academic missions and strategic goals.

Ryan Schlagheck
Director, Information Technology Services

What do I do? Practically speaking, what I do every day is help people, either by facilitating connections, coaching and/or collaborating to further the mission of the University. Setting philosophy aside, my job description says I'm responsible for the scope, schedule, cost, resources and quality of the Workday@Yale Program, Yale University's multi-year transition from Oracle to Workday for our integrated HR, Payroll and Finance capabilities which will deliver processes that are easier to use, accurate and trusted data, reduced operating costs and increased efficiencies across the University's faculty, staff and students. In addition, I periodically co-lead initiatives to improve operating effectiveness within and across IT departments.

Jon Sobel
Director, Systems and Data Integration, Information Technology Services

I am the Director of Systems and Data Integration within Information Technology Services (ITS) for Yale University. In this role, I am responsible for leading the overall design and execution of systems integration (SOA governance, API management, B2B, Managed File Transfer, and legacy integrations), Database Administration, and Identity and Access Management.

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A roster of alums from past leadership programs is available here.