November, 2008

  In today’s reading “How to Deal with Problem Employees”, John Baldoni addresses an issue that every manager and leader will, sooner or later, have to address -– confronting an employee whose behavior disrupts other staff.  When such behavior occurs, if we don’t step up, we are saying by our actions that it is OK for […]

In today’s Tuesday Reading “It’s Not About You”, Robert Joss, Phillip H. Knight Professor and Dean, Stanford Graduate School of Business, recalls a Jack Welch talk about leadership and Welch’s book, Winning.  As Joss recalls, Welch’s most profound comment was that leadership is not about you;  it’s about the people who work for you.  “The day you become a […]

Throughout ITLP we talk about the importance of listening, of choosing to carefully pay attention to and to understand what is being said. Today’s Reading “Soft Skills:  Listening for Better Leadership” addresses this topic.  In the piece, the author Diann Daniel notes that listening conveys respect, not listening makes people feel devalued and less motivated;  good listening empowers, not […]