Feedback

Today’s Tuesday Reading, Giving Credit, is an essay by Anna Lynch, Manager, Online Instructional Design, eLearning Design & Services, and Julie Parmenter, Manager, Enterprise Decision Support Services, at Indiana University’s University Information Technology Services. Many of us at Indiana University attended the Information Technology Statewide Conference last fall where we heard CIO Brad Wheeler and IU […]

Among the essential skills we expect leaders to have is giving and receiving feedback.  Everyone needs to know how they are doing, what they might improve, what they are particularly good at, etc.  Feedback focuses on the past, and in particular on what you did recently.  And, that’s important in providing guidance on how you […]

mindset  ––  a habit or way of thinking that determines how you will interpret and respond to situations. Carol Dweck, the Lewis and Virginia Eaton Professor of Psychology at Stanford University, has focused her research on motivation, personality, and development for over three decades and is best known for her research on intelligence and how […]

Being accountable is your ticket to earning the right to hold others accountable.     ––  Dan McCarthy In the course of our work, we develop strategies, we make plans, and assign or delegate the resulting tasks to teams (usually, through their team lead) or to individuals.  As we do this, we start the process […]

I am constantly looking for new leadership lessons. When I am a student or trainee, I observe how the instructor structures the class, presents information, and keeps the room engaged. As a sports fan, I pay attention to how a coach organizes the team, creates energy toward a shared goal, and adapts to change. Over […]

I would like to share my personal reflective journey to date, from the beginning.  I was invited to attend the MOR Advanced Leadership Program by my CIO at the beginning of the summer.  As one of the newest members of the OIT management/leadership team I immediately had two scenarios go through my mind. I haven’t been […]

Today’s Tuesday Reading, The Five Leadership Lessons of Frank Underwood, is an essay written by Dustin Atkins last June.  Dustin is the Director of IT, Sponsored Research & Strategic Communications at Clemson University and is an alumnus of the MOR Leaders Program. In the spirit of bringing you all to South Carolina, I thought I […]

Over the past few weeks, a number of articles about performance reviews and performance management have made it to my inbox.  Some of these are listed as references below. Most universities, and most businesses for that matter, have annual employee rating systems that, through a process of evaluating the individual, assign to him or her […]

Adam Galinsky, a faculty member at the Columbia Business School, and author of the New York Times article “When You’re in Charge, Your Whisper May Feel Like a Shout,” recalls casually saying to one of his doctoral students, “I need to see you this afternoon.  Can you come by my office at 3 pm?”  He didn’t […]

Today’s Tuesday Reading, G–I–V–E Feedback:  A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus.  Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback. There […]

In the weeks leading up to the 2015 MOR Leaders Conference, we invited 2,051 members of the MOR IT Leaders community to participate in a nineteen-question survey designed to gather their impressions of their IT organizations’ current levels of adaptability. We received a total of 589 responses. The survey posed nineteen questions in the form […]

Today’s Tuesday Reading is a short video Emotional Intelligence in Tough Conversations from the Harvard Business School’s “The Management Tip” series.  The presenter is Susan David, CEO, Evidence Based Psychology and Codirector, Institute of Coaching, McLean Hospital.  David is also co-author of Emotional Agility, which appeared in the November 2013 issue of the Harvard Business Review. […]

Two weeks ago I began a series of Tuesday Readings focusing on feedback.  In the first reading, I suggested that feedback was the sharing of information between co-workers about the impact of their behavior on the team’s results, its processes, and/or its relationships.  This past week I focused on giving feedback and suggested six simple, […]

Last week we began a series of Tuesday Readings on the subject of feedback:  Feedback in the workplace is the sharing of information between co-workers about the impact that their behavior is having on the team’s results, its processes, and/or its relationships.  It can be positive in the form of affirmation of specific good work a […]

“We all live in the world with only the vaguest notion of our impact, and sometimes that matters.  Clearly, when we’re effective or helpful, we ought to know it.  And when our actions are working against us or others, we ought to know that too.  Given how most of us put our heads down and […]

The Tuesday Reading today is 7 Ways You’re Unconsciously Undermining Yourself.  The essay was written by Gwen Moran for FastCompany.com.  Moran writes about business, money and assorted other topics for leading publications and web sites.  She is co-author of The Complete Idiot’s Guide to Business Plans. There are things we all do that undermine ourselves, that make others think we’re not effective […]

Today’s Tuesday Reading is “To Get Honest Feedback, Leaders Need to Ask”, as essay from the pens of Jim Kouzes and Barry Posner which appeared on the HBR Blog Network.  Kouzes and Posner are coauthors of The Leadership Challenge:  How to Make Extraordinary Things Happen in Organizations.  Both are at Santa Clara University where Posner […]

Today’s Tuesday Reading, “How to Communicate Effectively at Work”  first appeared two years ago as a nine picture slide deck embedded in a Forbes’ article  that reports on Karen Friedman’s book Shut Up And Say Something:  Business Communication Strategies to Overcome Challenges and Influence Listeners.  The author of the article is by Susan Adams. For me, […]

Today’s Tuesday Reading turns to the subject of confidence by considering Professor Rosabeth Moss Kanter’s essay “Overcome the Eight Barriers to Confidence”.  Professor Kanter is Ernest L. Arbuckle Professor at the Harvard Business School and the author of Confidence:  How Winning Streaks and Losing Streaks Begin and End. Kanter notes that to be a more confident […]

Today’s Tuesday Reading is How to Ask Better Questions.  The essay’s author is Judity Ross, a contributing writer and columnist for Talking Writing, an online literary magazine.  She has written numerous articles and reports for academy, corporate, and nonprofit organizations, including the Harvard Business School.

Several weeks ago, the Tuesday Reading was “Increase Your Team’s Curiosity” […]