Relationships

A few weeks ago, one of the Harvard Business Review Blogs contained a short post by Linda Hill and Kent Lineback with the eye-catching title “The Words Many Managers Are Afraid to Say”.  Linda A. Hill is the Wallace Brett Donham Professor Business Administration at Harvard Business School.  Kent Lineback spent many years as a […]

Last week my attention was drawn to a 2007 article by Harry M. Jansen Kraemer, Jr. “What is this thing called CEO leadership?“.  Kraemer is clinical professor of management at Northwestern University’s Kellogg School of Management and an executive partner with Madison Dearborn, a private equity firm based in Chicago.  He is also the former […]

In today’s reading “Thank You for Doing Your Job“, Whitney Johnson argues the value of saying thank you for routine work that contributes to the organization’s well being. Today, there is too little praise or appreciation voiced in our work environments.  In fact, I remember an organization that almost prided itself in being a “praise-free” […]

Sherry Turkle, the Abby Rockefeller Mauze Professor of the Social Studies of Science and Technology at MIT, has a new book, “Alone Together.”  In the book, Turkle raises an interesting point about how we get and maintain each other’s attention in our always-on-connectivity culture.   In one review – MITnews’ “The lonely crowd” by Peter […]

Some people seem to be born full of confidence, while others have difficulty speaking up about their ideas.  Is confidence, then, something you are born with and therefore that those of us less gifted, just have to muddle through? No!, say both Jessica Stillman – London-based free-lance writer with interests in green business and technology, and […]

Today’s reading is about a particular form of relationships called “clicking,” the phenomenon of rapidly connecting with another person, either in the work environment or in our personal lives.  The article “The Importance of Connecting with Colleagues” is a discussion by Ori Brafman and Rom Brafman of their new book “Click:  The Magic of Instant Connections.” “Click” is […]

Today’s Reading, “Never Duck the Tough Questions”, is an interview with Dawn Lepore, chair and CEO of Drugstore.com.  The interview was conducted by Adam Bryant and originally appeared in the Corner Office column of the July 18, 2010 New York Times. What impressed me from the column was the set of leadership lessons Ms Lepore learned over […]

Today’s reading comes from an Amy Gallo posting How to Handle the Pessimist on Your Team to the Harvard Business Review BLOG.  Gallo is a writer, editor, and business consultant.  Her writing on management issues regularly appears in the HRB BLOG.  Earlier she was a consultant at Katztenbach Partners, a strategy and organization consulting firm where she was involved […]

No matter who we are, we will meet resistance on some matter every day.  And, according to Kevin Daley, founder of Communispond, Inc. and author of “Talk Your Way to the Top” and “Socratic Selling,” the way we handle that resistance is often counterproductive. In “Overcome Resistance with the Right Questions”, Daley notes that our default […]

Today’s reading is alternately titled “Five Lessons We Can Learn from Toyota”.  In this piece Roberta Chinsky Matuson, founder of Human Resource Solutions, reflects on how you rebuild trust after you’ve made huge mistakes.  She provides five lessons that can be learned from Toyota’s current problems:  1.  When you make a mistake, own it the […]