MOR alums offer perspective on leading change.  Know thyself, always leading and our response to change, and practical tips from quality management.

Things are always changing. Sometimes it’s little changes that we just accept and move on. Sometimes it’s much bigger. Leaders are there through all of it. Change can be scary or it can be exciting, the choice is mine.

Own your experience and expertise.  Know that you don’t talk, write, and think like other people.  A good leader needs to be a good storyteller.

Always be prepared, carefully plan, express gratitude, be realistic, discover triggers, and ask for help are ways to become a more patient leader.