Communication

This week’s Tuesday Reading, “Three Questions for Effective Feedback”, comes from the pen of Thomas J. DeLong, the Phillip J. Stomberg Professor of Management Practice in the Organizational Behavior area at the Harvard Business School.  His research focus is on the challenges facing individuals and organizations in the process of change. No leader improves without […]

This week’s reading “3 Ways to Improve Your Relationship with Staff”comes from the pen of John Baldoni, executive coach, author, and speaker. Baldoni begins the column with this strange sounding advice:  “Act like Mike Rowe” adding that this is the advice that he would give to leaders seeking guidance on how to connect more authentically with […]

I first saw reference to an E-mail Charter in Davig Pogue’s NYTimes column “We Have to Fix Email“on June 30, 2011.  In the column Pogue calls attention to the email overload that we all are experiencing almost every day in real time. That column points to a blog post by Chris Anderson, organizer for the […]

Today’s reading is a short piece by Jeff Haden, “One Small Step for You – One Giant Leap for Employees”.  Haden learned much of what he knows about management as he worked his way up the printing business from forklift driver to manager of a 250-employee book plant.  The rest he picked up from ghost writing books […]

Yesterday, Dave Logan’s column “Leadership Lessons from the Debt Deal Fiasco” appeared in the BNET newsletter.  Given the timeliness of the subject, I wanted to share the column and its lesson with you.  Logan is a faculty member in USC’s Marshall School of Business.  He teaches leadership and management.  In addition, he’s a Senior Partner in […]

A few weeks ago, one of the Harvard Business Review Blogs contained a short post by Linda Hill and Kent Lineback with the eye-catching title “The Words Many Managers Are Afraid to Say”.  Linda A. Hill is the Wallace Brett Donham Professor Business Administration at Harvard Business School.  Kent Lineback spent many years as a […]

On March 15,2011 Harvard Business Review’s Management Tip of the Day was “Live Your Mission, Don’t State It“.  Two sentences – “A mission statement is an abstraction.  An organization on a mission is inspiring.” – caught my eye in this summary of Dan Pallotta’s HBR blog entry “Do You Have a Mission Statement, or Are […]

Last Saturday, Erik Lundberg, ITLP alum from the University of Washington, found at interesting piece – “Google’s Quest to Build a Better Boss” – in the New York Times and sent it to me.  Erik noted that “By analyzing data from within its own ranks, Google proves what management practitioners already preach.  But then implements it […]

Wayne Turmel, writer, speaker, president of Greatwebmeetings.com, begins today’s reading, “Virtual Meetings Are Like Broccoli” <http://bit.ly/icPr7O>, by saying “Running good meetings for remote teams is like eating our vegetables:  we know we should do it, we know how to do it, it’s critical to our health in the long run, and we rationalize our way […]

Have you ever been in a meeting to make a decision and before the context can be outlined, a few meeting participants have taken over and are going deeper and deeper into a solution based on a suggestion of one of the individuals?  Today’s reading, ”Go Broad Before You Go Deep,“ from Roger Schwarz’s Fundamental […]