For today’s Tuesday Reading, we turn to a Harvard Business School Working Knowledge Q&A – “How Team Leaders Show Support – or Not”– with HBS faculty member Teresa Anabile.
Though from 2004, the findings remain valid. Professor Anabile’s research points to two key concepts for leaders who want to gain their staff’s confidence:
1. Perceptions of team leader support are more positive when the leader
- gives timely feedback
- support the team member’s actions and decisions