Communication

Over that past two years, the Tuesday Reading has focused twice on difficult conversations, both with others, Managing Difficult Conversations, and in the form of self-talk, Neuroscience – Managing Self-Talk.      Recently, I reviewed an essay We Have to Talk:  A Step-By-Step Checklist for Difficult Conversations, by Judy Ringer, a conflict and communications skills trainer, black belt in […]

Before the winter break, I spent some time considering who would make a great example of leadership for my reflection. I kept coming back to the idea of describing my friend David, who was once a colleague of mine at another university. Over the years, we’ve kept in touch on a regular basis, and kept […]

There are informal leaders in every organization.  These are the people in the organization who, without formal title or authority, get things done, and done well, show others how to do them, and have a large network interconnecting many people in a variety of teams and organizations across the entire organization.  Often we do not […]

Earlier this summer we introduced the idea (in a series of Tuesday Readings, as referenced below) that if we understand how our brain works, we can better understand why we react the way we do.  I wrote, then, that the individual’s brain, in the days of our early ancestors, had one key goal – survival, […]

So, what do I do now? We all make mistakes.  Sometimes they are small and personal like forgetting to put the trash at the curb to be picked up.  Or, larger and embarrassing, like writing the amount differently in numbers and words on a check.  Or, sending a critical email to the wrong addressee.  Or, […]

Keep that “elevator speech” fresh!    Today’s Tuesday Reading, Missed Opportunity, is an essay by Brent Tuggle, Lead Windows System Administrator, in Technology Services at the University of Illinois – Urbana Champaign. The essay first appeared as a program reflection early this year. I wanted to take a moment to share a recent experience I had and an […]

Sue Workman, Vice President Information Technology Services and Chief Information Officer, Case Western Reserve University, keynote video for the 2016 MOR Leaders Conference.  Video of Sue Workman, Case Western Reserve University, MOR Leaders Conference

Today’s Tuesday Reading, Who I think about as “My Leader,” is an essay by Paula Torres, Senior Educational Design Technologist, Global Learning and Innovation, NYU Information Technology.  Her essay first appeared as a program reflection last year. The one person I think of when I think of leadership was not my manager, supervisor, or even […]

The important thing is not to stop questioning…  Never lose a holy curiosity.         – Albert Einstein During World War II when I was a young boy, we lived with my mother’s parents while my father worked about 100 miles away in an oil refinery and commuted back to our small town […]

Every one of us has, at one time or another, disappointed a colleague or friend.  No matter how hard you try, sometimes a deadline will be missed or a commitment not met.  Many of these misses don’t carry huge consequences – almost always some disappointment, sometimes inconvenience, and perhaps some loss of credibility.  And, some […]

Overcoming a Bad One The very first exercise we do in the MOR Leaders Programs is one on first impressions.  Sit or stand in a circle, take notes on the first impression you have of the individuals in your circle, add some notes about the first impression that you think you create, and share.  For […]

Today’s Tuesday Reading – Use the 4Is, or expect our history to repeat itself – is an essay by Richard Knepper, Manager, Campus Bridging and Research Infrastructure, Research Technologies, University Information Technology, Indiana University.  His original essay first appeared as a program reflection last year.   At the beginning of this year I was coming off […]

The attached is part of a series of case studies supporting our clients as they recognize leading change is a campaign and engaging others in that process is critical as they move ideas forward in their environment.   Enjoy!  And thanks to Jim Willson from MSU for partnering with us on this write up. MSU-Case-Study-Building-Leadership-Community.pdf

Professor Bernard Roth is academic director and cofounder of Stanford’s d.school, the campus hub for innovators.  Students and faculty from engineering, medicine, business, law, humanities, sciences, and education come there to work together on some of the world’s most messy problems.  A part of that work encourages students to examine and take control of their lives.  In […]

Today’s Tuesday Reading, Giving Credit, is an essay by Anna Lynch, Manager, Online Instructional Design, eLearning Design & Services, and Julie Parmenter, Manager, Enterprise Decision Support Services, at Indiana University’s University Information Technology Services. Many of us at Indiana University attended the Information Technology Statewide Conference last fall where we heard CIO Brad Wheeler and IU […]

Got your attention, didn’t I?  In a recent HBR blog post, Bain & Company’s Michael Mankins answers with a strong very likely. Twenty years ago, new technologies like email and teleconferencing were key drivers in dramatically increasing productivity.  Information flowed faster, collaboration was easier.  However, by 2007 year-to-year growth in productivity was on the decline.  Yet, today, […]

Among the essential skills we expect leaders to have is giving and receiving feedback.  Everyone needs to know how they are doing, what they might improve, what they are particularly good at, etc.  Feedback focuses on the past, and in particular on what you did recently.  And, that’s important in providing guidance on how you […]

In a recent Linkage Blog post – “Got 20 Minutes?  Try the 6-question approach to coaching” – Sarah Briegle points to a Marshall Goldsmith video clip where Goldsmith describes a six-question coaching approach that a leader can use with each of a his or her direct reports.  (Linkage is an international leadership development consultancy, Sarah […]

Being accountable is your ticket to earning the right to hold others accountable.     ––  Dan McCarthy In the course of our work, we develop strategies, we make plans, and assign or delegate the resulting tasks to teams (usually, through their team lead) or to individuals.  As we do this, we start the process […]

…face-to-face.  Amy Cuddy, Associate Professor of Business Administration at the Harvard Business School and author of Presence:  Bringing Your Boldest Self to Your Biggest Challenges, recently wrote that there are lots of reasons to put your smartphones down – constantly checking and then responding to them takes us out of the present moment disrupting whatever you are focusing on:  for […]