Communication

This week we celebrate Thanksgiving Day, traditionally a day of giving thanks for the harvest (that provides our food) and for the preceding year.  History and tradition suggest that this celebration goes back in the United States at least to a 1621 feast in the Plymouth Colony celebrating a good harvest in the Colony’s first […]

Today’s Tuesday Reading, “If You Want People to Listen, Stop Talking,” comes from the pen of Peter Bregman and appeared in the Harvard Business Review blog on May 25, 2015.  Bergman is CEO of Bergman Partners, a company that strengthens leadership in people and organizations through programs, consulting, and coaching.  He is also author of […]

Adam Galinsky, a faculty member at the Columbia Business School, and author of the New York Times article “When You’re in Charge, Your Whisper May Feel Like a Shout,” recalls casually saying to one of his doctoral students, “I need to see you this afternoon.  Can you come by my office at 3 pm?”  He didn’t […]

In a recent Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be.  The most frequent issues noted in the survey were:  1  Not recognizing employee achievements2  Not giving clear directions3  Not having time to meet with employees4  Refusing to talk […]

Today’s Tuesday Reading, G–I–V–E Feedback:  A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus.  Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback. There […]

Today’s Tuesday Reading is a short video Emotional Intelligence in Tough Conversations from the Harvard Business School’s “The Management Tip” series.  The presenter is Susan David, CEO, Evidence Based Psychology and Codirector, Institute of Coaching, McLean Hospital.  David is also co-author of Emotional Agility, which appeared in the November 2013 issue of the Harvard Business Review. […]

“We all live in the world with only the vaguest notion of our impact, and sometimes that matters.  Clearly, when we’re effective or helpful, we ought to know it.  And when our actions are working against us or others, we ought to know that too.  Given how most of us put our heads down and […]

Today’s Tuesday Reading “Leadership Happens Through Action and Behavior” first appeared as a Weekly Reflection for the University of Minnesota Advanced Leaders Program.  It’s author, Chris Grantham is Chief of Staff to the Vice President and CIO at the University. Many of you know I have a 19-month-old daughter, Iris, whom I adore absolutely and […]

 In addition to all of the things you have to do in your job is the important responsibility of managing the relationship with your boss.  It takes time and energy.  And, managing it is as important as any of your work, and doing it well can simplify your job by eliminating future problems. Stop for a […]

Today’s Tuesday Reading focuses on managing difficult conversations.  Most likely each of us will have at least one difficult conversation today.  We’ve all had difficult conversations that have gone badly and we instinctly fear that the one on the horizon will do so as well.  Today’s reading is actually a video produced by Fred Kofman.  […]