Strategy

Last week’s Tuesday Reading, Toxic Staff Members, provided a set of steps a leader might take if she or he has a toxic staff member.  In outline form the advice was: Face, not ignore, the situation. Collect specifics about the behavior. Be direct in your feedback. Develop, with him or her, an improvement plan. Be extremely […]

Moving is one of the most stressful experiences.  Packing, cleaning, planning, arguing, worrying, and rethinking just about everything in our daily routine … no thank you. This week MOR moved its global HQ.  Although it is only about 1 mile away, the move required lots of planning and organizing.  Hats off to Maria here at […]

Do you have one? We’ve all encountered them.  The one, or two, or more bad apples on our teams who have little or nothing positive to say about anything, regularly upset and disrupt others, and make work miserable for everyone.  Dylan Minor, a faculty member at the Kellogg School of Management notes that there is a […]

Today’s Tuesday Reading, “Don’t waste your time looking back.  You’re not going that way,” is an essay by Mark (Bo) Connell, Assistant Dean for Hospital Operations, Texas A&M University, College of Veterinary Medicine & Biomedical Sciences, Texas Veterinary Medical Center.  It first appeared earlier this year as a leaders program reflection.   That quote I’ve […]

Do You Have One? Career limiting habits (CLHs) are habits, repeated behaviors that keep us from greater success or enjoyment in our careers.  And, really, in all aspects of our life.  Research has shown that most of us are aware of our career limiting habits but have not made much progress in addressing them.  Why?  […]

There are informal leaders in every organization.  These are the people in the organization who, without formal title or authority, get things done, and done well, show others how to do them, and have a large network interconnecting many people in a variety of teams and organizations across the entire organization.  Often we do not […]

What’s the difference? Someone asked the other day, “What do you think?” and I wondered, is this a time to coach or a time to mentor?  In our interactions everyday we may have the choice to adopt one approach over the other.  Yet we need to be able to make the distinction between coaching in […]

Practicing What We Preach This past August the MOR team gathered to build relationships, develop our skill sets and think about the future. Our objectives were simple: connect, align, upgrade, enjoy. This was a week of rich discussion, numerous perspectives, and lots of great ideas.  It was an easy collaboration. For an organization that is […]

I suspect that you, like me, must answer “yes.”  From a neuroscience perspective, our brains are constantly, subconsciously scanning the world around us seeking to identify and examine “events” of note – for example, the school bus that went down my street this morning at 8:15, the traffic light turning from green to yellow, the likely […]

Earlier this summer we introduced the idea (in a series of Tuesday Readings, as referenced below) that if we understand how our brain works, we can better understand why we react the way we do.  I wrote, then, that the individual’s brain, in the days of our early ancestors, had one key goal – survival, […]

On April 1 we reached out to the MOR Leaders alumni on behalf of Ed Clark, fellow program alum and current CIO of University of St Thomas, with a survey on “IT Centralization and the Innovation Value Chain in Higher Education”.  This was part of his PhD dissertation work, in which I am happy to […]

So, what do I do now? We all make mistakes.  Sometimes they are small and personal like forgetting to put the trash at the curb to be picked up.  Or, larger and embarrassing, like writing the amount differently in numbers and words on a check.  Or, sending a critical email to the wrong addressee.  Or, […]

Keep that “elevator speech” fresh!    Today’s Tuesday Reading, Missed Opportunity, is an essay by Brent Tuggle, Lead Windows System Administrator, in Technology Services at the University of Illinois – Urbana Champaign. The essay first appeared as a program reflection early this year. I wanted to take a moment to share a recent experience I had and an […]

SCARF  ::  A User’s Guide The focus of the past two issues of the Tuesday Reading has been on neuroscience and change.  Today’s essay continues this theme, providing some practical suggestions as to how you can employ SCARF to better understand yourself and to manage and lead others. The work of David Rock and others has […]

SCARF  ::  Status, Certainty, Autonomy, Relatedness, Fairness In last week’s Tuesday Reading, we introduced the concept that our brains have developed in such a way that we are extremely sensitive to threats from change and ambiguity.  We noted how our brains are constantly scanning our environment to detect such threats at a rapid rate.  We […]

Earlier this summer, on June 14, MOR Associates hosted a virtual conference focused on the theme Reimagining IT as University Needs and Technology Evolves.  There we heard from five university CIOs about the changes underway at their universities.  [Their remarks can be found here.]  Two weeks ago, in the Tuesday Reading Revolutionary Relationships, I asked, as we did […]

Today’s Tuesday Reading, “Plusing Up” and the Princess Doll, is an essay by Jerry Wood, Director of Information Technology, for Intercollegiate Athletics at the University of Michigan.  The essay first appeared as a program reflection earlier this year.   One of my biggest professional passions is providing great customer service.  I think it’s an art […]

Yesterday was the 240th anniversary of the adoption of the Declaration of Independence by the Second Continental Congress meeting at Philadelphia, Pennsylvania.  This document announced that the thirteen American colonies, then at war with the Kingdom of Great Britain, regarded themselves as thirteen newly independent sovereign states, no longer under British rule, and instead in a […]

… at this year’s commencement exercises This year’s spring graduation season has come to an end.  About 4,700 degree granting public and private, two and four year institutions awarded some 2.8 million degrees at their commencement exercises.  And, every one of these gatherings had speakers that spoke of not giving into the darkness and despair of […]

On June 14, the MOR Virtual Conference brought together over 1,200 leaders from over 25 universities to jump-start the discussion on “Reimagining IT.” From MOR’s vantage point the rate of change in the external environment is accelerating. We believe universities need to respond to this by exploring how their IT communities can work collaboratively to […]