Team

We are born problem solvers!  From the moment you wake in the morning until you are fast asleep at night, you are at the ready, just waiting for the next problem to arise. Now, some of the problems are simple and repetitive, like, for example, what do I do when the alarm goes off signaling […]

A few years ago, Charles Duhigg, who you likely know through his earlier book The Power of Habit, was interviewing people at exceptionally productive companies for his 2016 book Smarter Faster Better:  The Secrets of Being Productive in Life and Business.”  As he did this, he often asked for help in solving a family problem:  […]

Most of us firmly believe that there is a linear relationship between the hours we work and the productive results that we generate, at least to the point of sheer physical exhaustion.  Research has begun to show, however, that it’s more complicated than that.  That, in fact, the stressors that keep us from focusing and […]

Today’s Tuesday Reading, The Measurement of a Leader, is an essay by Jeff Sherrill, Assistant Director for Information Technology, College of Business Administration, University of Nebraska–Lincoln.  The essay first appeared as a program reflection earlier this year. Last year, I read the memoirs of Union General and later President of the United States, Ulysses S. Grant.  I was really […]

Today’s Tuesday Reading, “Don’t Get Gun Shy”, is an essay by Lizz Duke, Senior Systems Analyst and member of the ServiceLink Team at NYU.  The essay first appeared as a program reflection in November 2016.   I got my first job as a teenager at the Pathmark supermarket near my house.  I started there as a […]

Civility and Respect?  You might be thinking, why a Tuesday Reading on this subject?   I would have thought so too until several essays by Catherine Porath crossed my desk.  Porath has studied civility and respect for over two decades.  Her studies have clearly demonstrated that civility and being respectful pay off.  She writes:  “It […]

I grew up in a home where apologizing for my wrong actions, for example, taking and hiding my brother’s toys, was required.  All that it took to trigger the apology was a stern look from my Mother.  As I got older and didn’t have the prompt from my Mother, I want to believe that I […]

As the leadership communities grow across our client organizations, we’ve witnessed several effective approaches in leading other leaders.  We’d like to share a few, as we are also aware that they can be quite different from those that helped us earlier in our careers.  For each approach, we have included practices that you can work […]

Always on the Stage We say over and over again “Leaders are always on the stage.”  Why?  Because someone is always watching.  Someone is always taking the leader’s behavior to inform their impression of her or him and as an example of how to behave.  Good or bad, it’s OK.  We think, if it works […]

Do you have one? We’ve all encountered them.  The one, or two, or more bad apples on our teams who have little or nothing positive to say about anything, regularly upset and disrupt others, and make work miserable for everyone.  Dylan Minor, a faculty member at the Kellogg School of Management notes that there is a […]

There are informal leaders in every organization.  These are the people in the organization who, without formal title or authority, get things done, and done well, show others how to do them, and have a large network interconnecting many people in a variety of teams and organizations across the entire organization.  Often we do not […]

Practicing What We Preach This past August the MOR team gathered to build relationships, develop our skill sets and think about the future. Our objectives were simple: connect, align, upgrade, enjoy. This was a week of rich discussion, numerous perspectives, and lots of great ideas.  It was an easy collaboration. For an organization that is […]

SCARF  ::  Status, Certainty, Autonomy, Relatedness, Fairness In last week’s Tuesday Reading, we introduced the concept that our brains have developed in such a way that we are extremely sensitive to threats from change and ambiguity.  We noted how our brains are constantly scanning our environment to detect such threats at a rapid rate.  We […]

Today’s Tuesday Reading, “Plusing Up” and the Princess Doll, is an essay by Jerry Wood, Director of Information Technology, for Intercollegiate Athletics at the University of Michigan.  The essay first appeared as a program reflection earlier this year.   One of my biggest professional passions is providing great customer service.  I think it’s an art […]

Today’s Tuesday Reading, Who I think about as “My Leader,” is an essay by Paula Torres, Senior Educational Design Technologist, Global Learning and Innovation, NYU Information Technology.  Her essay first appeared as a program reflection last year. The one person I think of when I think of leadership was not my manager, supervisor, or even […]

Every one of us has, at one time or another, disappointed a colleague or friend.  No matter how hard you try, sometimes a deadline will be missed or a commitment not met.  Many of these misses don’t carry huge consequences – almost always some disappointment, sometimes inconvenience, and perhaps some loss of credibility.  And, some […]

You can find many lists of leadership competencies.  Some result from a careful examination of the work in a particular job family or from role descriptions.  Some come from discussions about what it takes to be a really good leader in a mid-level position at, say, an education institution.  Other lists are developed based on […]

Today’s Tuesday Reading, Giving Credit, is an essay by Anna Lynch, Manager, Online Instructional Design, eLearning Design & Services, and Julie Parmenter, Manager, Enterprise Decision Support Services, at Indiana University’s University Information Technology Services. Many of us at Indiana University attended the Information Technology Statewide Conference last fall where we heard CIO Brad Wheeler and IU […]

How to hold yourself accountable and help your staff do likewise. Merriam Webster’s on-line dictionary defines accountability as an obligation or willingness to accept responsibility for, or to account for one’s actions.  This definition does not speak to the issue of one’s success or less than that with regard to our actions.  Yet, as Connors […]

The first in a series of case studies supporting our clients as they think about the process of engaging others to move ideas forward in their environment. Enjoy!  And thanks to Evan Silberman from NYU for partnering with us on this write up. NYU-Case-Study-Building-Leadership-Community.pdf