Team
Mitigating Biases
… When Hiring Staff Last week’s Tuesday Reading focused on cognitive biases, forces that can influence an “individual’s personal construction of his or her social reality.” This personal construction and not the objective input received from your senses may dictate your behavior in the social world. As a result, cognitive biases may sometimes lead to perceptual […]
Psychological Safety
… my team is a safe place for interpersonal risk taking Early this decade Google was focused on building the perfect team. Even earlier, the company had endeavored to capture large quantities of data about employees and how they worked. They knew, for example, how frequently particular people ate together (more productive people had larger […]
Sexual Harassment
… men and women can both be “victims” and “perpetrators” Turn on the radio or television, read a magazine or newspaper, surf the web. You’ll likely hear or see a story about sexual harassment or assault or mischief on the part of someone in power – a broadcast personage, a media executive, a politician, […]
The Leader’s Role in Creating an Inclusive and Engaging Work Environment
Brian McDonald is the author of today’s Tuesday Reading. He is the president of MOR Associates an organization he founded in 1983 based on the belief that many organizations do not maximize the contribution most people want to make at work. More recently, he has led the development of the MOR family of leadership programs. During […]
The Importance of Trust
Last week, during the closing session’s CIO Panel at one of the MOR Leaders Programs, every CIO on the panel commented on the importance of trust. Earlier in the session in a similar vein, I had noted that followers want leaders who are credible, trustworthy, leaders who do what they say they will do. Max […]
Discovering the Hidden Leaders in Your Organization
Every organization has hidden leaders. They’re everywhere. They consistently step up to deal with client problems, with intractable issues, with extra effort to meet an unusual request from a key client, etc. We often don’t think of such individuals as leaders, after all they don’t have a positional title that would signify that they are […]
Challenging Conversations
Ingredients: A challenging topic, participants, rules and processes for conducting the conversation, (if the number of participants is large), and a “container.” Today, we live in an age where the “art” and “practice” of having a conversation, a discourse, on a challenging, perhaps very complicated and controversial, subject has become dim. We don’t take the time for face-to-face interactions on either […]
Problem Solving
We are born problem solvers! From the moment you wake in the morning until you are fast asleep at night, you are at the ready, just waiting for the next problem to arise. Now, some of the problems are simple and repetitive, like, for example, what do I do when the alarm goes off signaling […]
The 5 Whys
A few years ago, Charles Duhigg, who you likely know through his earlier book The Power of Habit, was interviewing people at exceptionally productive companies for his 2016 book Smarter Faster Better: The Secrets of Being Productive in Life and Business.” As he did this, he often asked for help in solving a family problem: […]
Work Less, Get More Done
Most of us firmly believe that there is a linear relationship between the hours we work and the productive results that we generate, at least to the point of sheer physical exhaustion. Research has begun to show, however, that it’s more complicated than that. That, in fact, the stressors that keep us from focusing and […]
The Measurement of a Leader
Today’s Tuesday Reading, The Measurement of a Leader, is an essay by Jeff Sherrill, Assistant Director for Information Technology, College of Business Administration, University of Nebraska–Lincoln. The essay first appeared as a program reflection earlier this year. Last year, I read the memoirs of Union General and later President of the United States, Ulysses S. Grant. I was really […]
Don't Get Gun Shy
Today’s Tuesday Reading, “Don’t Get Gun Shy”, is an essay by Lizz Duke, Senior Systems Analyst and member of the ServiceLink Team at NYU. The essay first appeared as a program reflection in November 2016. I got my first job as a teenager at the Pathmark supermarket near my house. I started there as a […]
Civility and Respect
Civility and Respect? You might be thinking, why a Tuesday Reading on this subject? I would have thought so too until several essays by Catherine Porath crossed my desk. Porath has studied civility and respect for over two decades. Her studies have clearly demonstrated that civility and being respectful pay off. She writes: “It […]
Apologies
I grew up in a home where apologizing for my wrong actions, for example, taking and hiding my brother’s toys, was required. All that it took to trigger the apology was a stern look from my Mother. As I got older and didn’t have the prompt from my Mother, I want to believe that I […]
The Leader’s Role in Leading Leaders
As the leadership communities grow across our client organizations, we’ve witnessed several effective approaches in leading leaders. We’d like to share a few, as we are also aware that they can be quite different from those that helped us earlier in our careers. For each approach, we have included practices that you can work into […]
Always on the Stage
Always on the Stage We say over and over again “Leaders are always on the stage.” Why? Because someone is always watching. Someone is always taking the leader’s behavior to inform their impression of her or him and as an example of how to behave. Good or bad, it’s OK. We think, if it works […]
Toxic Staff Members
Do you have one? We’ve all encountered them. The one, or two, or more bad apples on our teams who have little or nothing positive to say about anything, regularly upset and disrupt others, and make work miserable for everyone. Dylan Minor, a faculty member at the Kellogg School of Management notes that there is a […]
Those Informal Leaders
There are informal leaders in every organization. These are the people in the organization who, without formal title or authority, get things done, and done well, show others how to do them, and have a large network interconnecting many people in a variety of teams and organizations across the entire organization. Often we do not […]
MOR Team Summer Retreat
Practicing What We Preach This past August the MOR team gathered to build relationships, develop our skill sets and think about the future. Our objectives were simple: connect, align, upgrade, enjoy. This was a week of rich discussion, numerous perspectives, and lots of great ideas. It was an easy collaboration. For an organization that is […]
Neuroscience and Change – Part 2
SCARF :: Status, Certainty, Autonomy, Relatedness, Fairness In last week’s Tuesday Reading, we introduced the concept that our brains have developed in such a way that we are extremely sensitive to threats from change and ambiguity. We noted how our brains are constantly scanning our environment to detect such threats at a rapid rate. We […]