Communication

Most of us have experienced team members taking the discussion at a meeting off-track.  It could be to a topic not on the team leader’s agenda, either the written one or the one in only the lead’s head.  Or, it could be to an aspect of a topic on the agenda that has already been addressed, etc. The […]

It’s hard to be a good judge of people.  Because it’s hard we often, almost exclusively, depend on extrinsic markers academic scores, results in previous jobs, job titles, salary, etc.  We can also add extrinsic measures from social media – how many friends of Facebook, followers on Twitter, or who we know in common on […]

Sarah Le Roy, vice president of Talent at Linkage is the author of today’s Tuesday Reading, “Share Your Leadership Vision One Shell at a Time” <http://mylinkage.com/blog/sharpen-your-leadership-vision/>.  In the essay she tells the story of “shelling” with her eight year-old daughter.  As they walked along the beach, Le Roy noted (to herself) that she consistently found better shells […]

In “The True Story of Amazing Customer Service From – GASP! – an Airline”, Barbara Apple Sullivan, CEO and managing partner of Sullivan, a brand engagement firm based in New York City, retells the experience she had when she lost her passport in Paris, trying to return to the States on Delta Airlines.   From […]

The Tuesday Reading for today “Feeling Appreciated?  Why It Can Make All The Difference” <http://www.forbes.com/sites/margiewarrell/2013/05/16/feeling-appreciated-why-it-can-make-all-the-difference/> comes from the pen of Margie Warrell, author, leadership coach, and keynote speaker.  Warrell focuses on empowering people to live and lead with greater courage.  This essay first appeared in Forbes. Worrell notes that Donald Peterson, the former chair of […]

Today’s Reading is “The One Conversational Tool That Will Make You Better At Absolutely Everything” <http://www.fastcompany.com/3003945/one-conversational-tool-will-make-you-better-absolutely-everything> from the pen of Shane Snow, a New York City-based technology writer and co-founder of Contently.com.  The article first appeared in Fast Company. “Most people are terrible at asking questions.”  We talk too much.  We accept bad answers.  We […]

Today’s reading, “The 15 Most Important Minutes of the Work Week” <http://www.fastcompany.com/3008912/work-smart/the-15-most-important-minutes-of-the-work-week>, is from the pen of Lydia Dishman, business journalist covering innovation, entrepreneurship, and style.  She regularly writes for FastCompany, CBSMoneywatch, and the New York Times. Dishman begins her essay by asking “How often do you and your boss have a real one-on-one conversation […]

Ron Ashkenas, managing partner of Schaffer Consulting and author of The GE Work-Out and Simply Effective begins his essay in the HBR blog with the declaration that “Respect towards others should be standard behavior in the workplace, regardless of role, rank, or reputation.”  Sounds like a reasonable proposition, not only for work but for all of life.  Certainly, in the […]

We each hope that decisions are carefully made based on all of the information that is available.  Unfortunately, that is not the case, particularly in our increasingly overloaded environment.  In this twelve minute animation, Robert Caldini, one of the thought leaders in the areas of influence and persuasion, and his colleague Steve Martin illustrate six principles of […]

The Tuesday Reading today is  “Are You Learning as Fast as the World is Changing?” http://blogs.hbr.org/taylor/2012/01/are_you_learning_as_fast_as_th.html, written by Bill Taylor for the Harvard Business Review blog.  Taylor is William C. Taylor is cofounder of Fast Company magazine and author of Practically Radical:  Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself.  […]