Communication

Most of us have experienced team members taking the discussion at a meeting off-track.  It could be to a topic not on the team leader’s agenda, either the written one or the one in only the lead’s head.  Or, it could be to an aspect of a topic on the agenda that has already been addressed, etc. The […]

It’s hard to be a good judge of people.  Because it’s hard we often, almost exclusively, depend on extrinsic markers academic scores, results in previous jobs, job titles, salary, etc.  We can also add extrinsic measures from social media – how many friends of Facebook, followers on Twitter, or who we know in common on […]

Sarah Le Roy, vice president of Talent at Linkage is the author of today’s Tuesday Reading, “Share Your Leadership Vision One Shell at a Time” <http://mylinkage.com/blog/sharpen-your-leadership-vision/>.  In the essay she tells the story of “shelling” with her eight year-old daughter.  As they walked along the beach, Le Roy noted (to herself) that she consistently found better shells […]

In “The True Story of Amazing Customer Service From – GASP! – an Airline”, Barbara Apple Sullivan, CEO and managing partner of Sullivan, a brand engagement firm based in New York City, retells the experience she had when she lost her passport in Paris, trying to return to the States on Delta Airlines.   From […]

The Tuesday Reading for today “Feeling Appreciated?  Why It Can Make All The Difference” <http://www.forbes.com/sites/margiewarrell/2013/05/16/feeling-appreciated-why-it-can-make-all-the-difference/> comes from the pen of Margie Warrell, author, leadership coach, and keynote speaker.  Warrell focuses on empowering people to live and lead with greater courage.  This essay first appeared in Forbes. Worrell notes that Donald Peterson, the former chair of […]

Today’s Reading is “The One Conversational Tool That Will Make You Better At Absolutely Everything” <http://www.fastcompany.com/3003945/one-conversational-tool-will-make-you-better-absolutely-everything> from the pen of Shane Snow, a New York City-based technology writer and co-founder of Contently.com.  The article first appeared in Fast Company. “Most people are terrible at asking questions.”  We talk too much.  We accept bad answers.  We […]

Today’s reading, “The 15 Most Important Minutes of the Work Week” <http://www.fastcompany.com/3008912/work-smart/the-15-most-important-minutes-of-the-work-week>, is from the pen of Lydia Dishman, business journalist covering innovation, entrepreneurship, and style.  She regularly writes for FastCompany, CBSMoneywatch, and the New York Times. Dishman begins her essay by asking “How often do you and your boss have a real one-on-one conversation […]

Ron Ashkenas, managing partner of Schaffer Consulting and author of The GE Work-Out and Simply Effective begins his essay in the HBR blog with the declaration that “Respect towards others should be standard behavior in the workplace, regardless of role, rank, or reputation.”  Sounds like a reasonable proposition, not only for work but for all of life.  Certainly, in the […]

We each hope that decisions are carefully made based on all of the information that is available.  Unfortunately, that is not the case, particularly in our increasingly overloaded environment.  In this twelve minute animation, Robert Caldini, one of the thought leaders in the areas of influence and persuasion, and his colleague Steve Martin illustrate six principles of […]

The Tuesday Reading today is  “Are You Learning as Fast as the World is Changing?” http://blogs.hbr.org/taylor/2012/01/are_you_learning_as_fast_as_th.html, written by Bill Taylor for the Harvard Business Review blog.  Taylor is William C. Taylor is cofounder of Fast Company magazine and author of Practically Radical:  Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself.  […]

  Todays Reading,  “Leadership Reflections from a ‘Motorbike,’” Part 2 continues IT•LP reflection written by Michelle Reynolds, alumnus of IT•LP 2012 and Assistant Director for Central IT Support at Cornell.   Last week Michelle led us to reflect on her first five rules:    •  Stay alert    •  Be conscientious of the neighborhood    •  Visibility is important    •  Everyone can see things […]

  Todays Reading,  “Leadership Reflections from a ‘Motorbike,’ is a IT•LP reflection written by Michelle Reynolds, alumnus of IT•LP 2012 and Assistant Director for Central IT Support at Cornell.   Michelle’s reflection, which follows, provides us with “10 Rules of the Road,” the leadership road, that is.  And, they serve as a helpful reminder of some of the […]

Today’s Tuesday Reading is “6 Exercises To Strengthen Compassionate Leadership” and was written by Andrew Newberg, an M.D. and author, who with Mark Robert Waldman has written the book “Words Can Change Your Brain.”  Newberg is also Director of Research at the Myrna Brind Center for Integrative Medicine at Thomas Jefferson University Hospital and Medical […]

Today’s reading is “Candor, Criticism, Teamwork” by Keith Ferrazzi, CEO of Ferrazzi Greenlight, a research-based consulting and training company.  He is also author of the book Who’s Got Your Back.  The essay first appeared in the HBR blog. Ferrazzi begins by noting that while the desire to avoid conflict is understandable, it is one of the […]

Today’s Tuesday Reading is “Questions That Lead to Results”.  This article comes from the Wharton Leadership Digest’s Nano Tools for Leaders and was contributed by Marilee Adams, President and founder of the Inquiry Institute and author of ”Change Your Questions, Change Your Life.“ The goal of this Nano Tool is to change your and your team’s […]

Today’s reading “How to Become a Better Communicator” comes from the pen of Bob Kantor and apeard at bio.com.   (Note, the original title had the words “with your IT staff” appended but the article really apples to everyone.)  Kantor is an IT management coach and consultant, specializing in improving IT leadership effectiveness. The article makes […]

Today’s Tuesday Reading, “I Have Terrible News:  Value of Communication in Honesty”, is a Jack Zenger article which appeared at Forbes.com.  Zenger is CEO of Zenger | Folkman, a Utah-based consulting company focused on leadership development.  He and his partner, Joe Folkman, are authors of The Extraordinary Leader. The key idea in this article is […]

Today’s reading – “Stop Chasing the Wrong Priorities”  – comes from the pens of Kelly Goldsmith and Marshall Goldsmith and appeared in a recent CBS News blog.  Marshall Goldsmith is a well-known author, leadership thinker, and executive coach.  Kelly Goldsmith is assistant professor of marketing at Northwestern University’s Kellogg School of Management. The reading builds […]

Today’s reading is “The Flight from Conversation”by Sherry Turkle.  The article appeared in the April 21, 2012 edition of the New York Times.  Professor Turkle is a psychologist and Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology at MIT.  She is the author of a number of books including “Alone Together:  […]

We all need to have a “listening” tune-up from time-to-time.  Today’s reading “How to Really Listen”serves that purpose.  The article is from the Harvard Business Review Blogs and was written by Peter Bergman, author (“Get the Right Things Done”) and strategic advisor to CEOs and their leadership teams. Listening is hard, one or the hardest of the […]