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Strategy

12.17.2019

Re …

Today’s Tuesday Reading is an essay by Matthew E. Mooney, Assistant Dean for Teaching, Learning and Technology the at Pennsylvania State University’s Smeal College of Business. His essay first appeared as a leaders program reflection last fall. [Matt may be reached at <[email protected]>.]    I’ve so appreciated previous reflections. It’s comforting to see that while we are […]
12.03.2019

… more on Gratitude

Last week the Tuesday Reading, On Being Grateful,1 focused on showing appreciation and called attention to a quote from Robert Emmons, University of California, Davis psychologist and author: “Feeling gratitude starts off with the realization of what we have received from others and what it has cost them.”2   This led me to suggest four ways that […]
11.26.2019

On Being Grateful

Two days from today on the fourth Thursday of November, people in the United States will celebrate a national day of Thanksgiving. A similar holiday is celebrated on the same or other days by people in many nations.   In the United States, a day set apart for giving thanks has been observed, most years, […]
11.19.2019

Proud of What You Do?

… to be truly effective, you need to be!   Bill Taylor, Robert J. Smith Professor of Accountancy at Brigham Young University’s Marriott School of Business and an expert on subjective performance evaluation, has said it this way: “… I’m convinced that if you truly want people to elevate their performance, you have first to […]
11.12.2019

Thinking Critically

Recently on TV, I was attracted to a Cascade dishwasher detergent commercial featuring child actress Sierra Richards, who seeing her “mother” rinse off the dishes before putting them in the open dishwasher asks, “just what does the dishwasher do?” This question is an example of thinking critically about what the “mother” in the commercial was doing. […]
11.05.2019

Unwritten (and Written) Rules

… they surround us   No matter where you look, you will find both unwritten and written rules – rules at work, rules that are personal to you, rules for your family, rules about your social interactions, rules at home, rules everywhere. Some are “written” by others including your organization, and many, likely the majority, by […]
10.29.2019

Just How Does One Listen?

“Humble listening” is among the top four characteristics of leader.1  —  Jeff Immelt, Former Chairman and CEO, GE.  “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”2,3     —   Henry Ford.  “To […]
10.22.2019

Changing Culture, Growing Leaders

Today’s Tuesday Reading is an essay by Monika R. Dressler. Director of Academic Technologies, in the LSA Technology Services group at the University of Michigan’s College of Literature, Science, and the Arts. She is an alumnus of the MOR Leaders Program. Her essay first appeared as a program reflection earlier this year. [Monika may be reached at […]
10.15.2019

Burnt Out?

Where are you on the burnout scale — exhaustion, cynicism and inefficacy — to fully engaged — energy, dedication, and absorbed?1   In a 2018 paper, Seppälä and Moeller2 introduce a young woman who is in a new workplace. She really liked her new job and was highly motivated to perform well. She undertook, and was highly successful at, organizing a […]
10.01.2019

Feedback? Or Advice?

… Which do I need?   I’ve been working on a rollout plan for a new major application. And, before I present that plan to the clients, I need to give the presentation a test run. I can ask my test audience to give me feedback or I could ask them for advice. What do […]