True Leaders Must "Walk the Floor"

By: Jim Bruce
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Several weeks ago I was pointed to UBS's Knowledge Center and a short piece True Leaders Must "Walk the Floor."  This piece reinforces the importance of communicating with staff.  It notes that many leaders have found that interacting with their staff by walking around can build relationships, help staff understand their leader's goals, and provide them with insight and helpful information.  You'll find the piece at,

Seven Strategies for Attracting and Retaining Top IT Talent

By: Jim Bruce
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Today's reading, Seven Strategies for Attracting and Retaining Top IT Talent, which comes from the January 4, 2007 issue of CIO, is just as applicable to other fields as it is to IT.  

Business 2.0 reports what seems to be an amazing data point:  For every two baby boomers who retire in the next decade, there will be only one college grad to take their place.  Thus, it is very likely that having strong skills in attracting, hiring, and retaining staff will become even more important than it is today.  

Let’s Revise our Rituals

By: Jim Bruce
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Happy New Year!  I trust that you successfully rang out the old and in the new, perhaps made some resolutions (or goals) for the year, and are now ready to address what is before you with new energy and excitement. 

What Makes a Good Question?

By: Jim Bruce
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It's the day after Christmas and many of you are still on holiday.  However, I thought I'd send a quick note along.

We have all learned about the importance of asking the "right" questions, questions that help us get at underlying issues, questions that help us think, and questions that help others move issues forward.  In this piece Rick Brenner suggests that too often when we are in groups we focus on being the first one to provide the answer when a better focus would be on asking the right question.

The Hunch Engine

By: Jim Bruce
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Today, we welcome the participants in Group VI of the IT Leaders Program who are starting their first workshop.  Welcome to the Tuesday Readings, gleanings from my readings that I hope you might find interesting, provocative, and otherwise useful.

Workplace Barn Raisings

By: Jim Bruce
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Today's two-part reading takes the once-common practice of communal barn-raising where everyone in a community worked together to benefit a single farm family.  Given the right task, good planning and organization you may find a community approach gets the right result and has the benefit of generating new relationships that represent a real added value.

Working Journals

By: Jim Bruce
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Many people have observed that journaling will change the way that you go about your work and your life.  In today's reading, Rick Brenner of Chaco Canyon Consulting observes that you record what you did and why you did it.  And, you record what you didn't do and why you didn't do it.  You record what you saw and what you only thought you saw; and later, upon reflection, what you didn't see.  You separate out facts from what you only assumed.  And, most important, when you go back to earlier entries, you see patterns you may have never noticed if you were not writing the words down.

We Are All People

By: Jim Bruce
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Most of the time we interact with others -- fellow members of a team, colleagues assembled for a particular issue, individuals we meet by happenstance -- to get work done.  In "We Are All People," Rick Brenner of Chaco Canyon Consulting reminds us that we are all people, different people, and that we have one common objective, getting results.  He provides nine guidelines you may find helpful:

    1.  Assume that you still don't understand the problem.

    2.  No one measures status accurately. 

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