One of the things that is becoming more important to all of us is

"virtual communication," whether one-on-one or with teams.  Some of

us are old hands at this, others are still learning.  I've copied

below three recent columns on the subject from Point Lookout, a free

weekly email newsletter produced by Chaco Canyon Consulting.  I've

found the columns to be direct, usually insightful, and often quite

helpful. (Back issues of the newsletter can be found at