Emotional Intelligence

When at home, I felt like I was failing work. When at work, I felt I was letting my kids down. Donna set my mind at ease by simply listening.

I worked for a leader who always seemed to have the right advice at the right time. Once he shared the best advice he’d ever received...

[Today’s Tuesday Reading is from Lori Green, Program Leader and Leadership Coach at MOR Associates.  Lori may be reached at lgreen@morassociates.com.]

Why is listening such an incredibly important leadership skill for those who provide University information technology (IT) services?

The shared trauma of the pandemic gives us an unusual opportunity to have a conversation on a topic about which we are usually silent.

I have done everything in my power to never show excessive emotions at work, but one time stands out as a leadership lesson that I'd like to share.

The core is to create inclusive environments where people belong and thrive, diversity is appreciated, and empathy is part of the culture.

Adaptability is core for success and entails having flexibility to handle change, balance multiple demands, and bring fresh ideas to new situations.

Inclusion is an act liberation. When all contributions are welcomed, communities grow. And inclusion enables voice, perhaps the greatest gift of all.

I offer strategies to help make your leadership voice heard in the virtual workplace and build a more inclusive culture.