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Just How Does One Listen?

By: Jim Bruce
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“Humble listening" is among the top four characteristics of leader.1  —  Jeff Immelt, Former Chairman and CEO, GE.
 
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”2,3     —   Henry Ford.
 

Neuroscience – Managing Self-Talk

By: Jim Bruce
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Several years ago, in a series of Tuesday Readings,1,2,3 I introduced the idea that when we understand how our brain works, we can better understand why we react the way we do. I wrote, then, that an individual’s brain, in the days of our early ancestors, had one key goal – survival, avoiding threats and seeking food (rewards). And, avoiding threats had a much higher priority with five times more neural networks devoted to threat detection than to identifying rewards.  

Feedback? Or Advice?

By: Jim Bruce
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… Which do I need?

 

I’ve been working on a rollout plan for a new major application. And, before I present that plan to the clients, I need to give the presentation a test run. I can ask my test audience to give me feedback or I could ask them for advice. What do I do? Does it make a difference?
 

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