In “The True Story of Amazing Customer Service From – GASP! – an Airline”, Barbara Apple Sullivan, CEO and managing partner of Sullivan, a brand engagement firm based in New York City, retells the experience she had when she lost her passport in Paris, trying to return to the States on Delta Airlines.
Making progress toward a goal increases motivation and performance. In today’s reading, “3 Motivational Mind Tricks Designed to Power Progress” <http://www.fastcompany.com/3012545/dialed/3-motivational-mind-tricks-designed-to-power-progress>, Janet Choi, Chief Creative Officer of iDoneThis, provides advice on how we can use our mind to power further progress.
The Tuesday Reading today is “Are You Learning as Fast as the World is Changing?”
http://blogs.hbr.org/taylor/2012/01/are_you_learning_as_fast_as_th.html, written by Bill Taylor for the Harvard Business Review blog. Taylor is William C. Taylor is cofounder of Fast Company magazine and author of Practically Radical: Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry, and Challenge Yourself.
Todays Reading, “Leadership Reflections from a ‘Motorbike,’” Part 2 continues IT•LP reflection written by Michelle Reynolds, alumnus of IT•LP 2012 and Assistant Director for Central IT Support at Cornell.
Last week Michelle led us to reflect on her first five rules:
• Stay alert
• Be conscientious of the neighborhood
• Visibility is important
• Everyone can see things differently
MOR Associates is very pleased to announce the 2013 IT Leaders Conference in Chicago on June 19-21. The theme of this year’s conference is “The Leadership Challenge of Disruptive Change.” We will cover changes that are already evident in higher education, changes that IT will need to make in response, and the work on self you can do in order to maximize your effectiveness and be the leader you need to be.
Todays Reading, “Leadership Reflections from a ‘Motorbike,’ is a IT•LP reflection written by Michelle Reynolds, alumnus of IT•LP 2012 and Assistant Director for Central IT Support at Cornell.
Today’s Tuesday Reading comes from Leading Effectively, the blog of the Center for Creative Leadership and is “’Doing’ and ‘Being’ a Leader: Not the Same Thing.” The essay can be found at <http://www.leadingeffectively.com/doing-and-being-a-leader-not-the-same-thing/>. The blog post is by Clemson Turregano who designs and delivers CCL leadership programs for senior military and government officials.
Today’s Reading, “What Would the Next CIO Do? How to Preempt Your Successor ” deceptively titled. If you are a leader, the article is really for you! The essay’s author is Bryon Payne, CIO at North Georgia College and State University, and it first appeared at cio.com.