Skip to main content

Getting to the Balcony: Engaging the Community in Change

| November 19, 2025

by Sean McDonald

As a strategic leader, you know that learning from others and encouraging new ideas are important parts of your decision-making process. This monthly series aims to share stories that highlight the learnings, successes, and returns on investments across the MOR community. Sending us your feedback on these communications is always welcome.

In this edition of Getting to the Balcony, we speak with Chris Lucas, Deputy CIO at Penn State University, about their system-wide IT transformation effort — and how Penn State is intentionally leveraging its MOR alumni and broader leadership community to support the work.

Change at scale is rarely simple. Chris shares thoughtful lessons learned from past transitions, the importance of transparency, and how engaging the community in change early and often helps drive alignment and sustained momentum toward strategic goals.

Since 1983, MOR has supported individuals, teams, and organizations as they pursue their desired future state. We are proud of the many long-term trusted relationships we have across our client community. If your organization is looking to activate or establish a MOR leadership community and drive forward important initiatives, we’d be glad to connect and support your next steps.

MONTHLY ARCHIVE